Apps like Deliveroo, Uber, and JustEat provide one of the most controlling forms of work in over a century. These companies carefully craft the working experience of delivery riders in order to reduce labour costs. Riders don't know how their pay is determined or how they are rated, and therefore don’t know why their contract might be terminated. An increase in riders has resulted in a reduction in the cost and frequency of orders. Riders are now working longer hours for less pay.
Libera is an app for platform delivery riders to gain control over their work by crowdsourcing their collective data. Arming riders with the kind of insights that delivery platforms use to perfect their algorithms, Libera shares these insights with gig-worker unions to press platforms and governments for better pay, conditions, and protections.